{"id":2058,"date":"2024-11-10T13:14:51","date_gmt":"2024-11-10T13:14:51","guid":{"rendered":"https:\/\/dr-jo-so.com\/?page_id=2058"},"modified":"2024-11-10T13:19:34","modified_gmt":"2024-11-10T13:19:34","slug":"return-and-refund","status":"publish","type":"page","link":"https:\/\/dr-jo-so.com\/ar\/return-and-refund\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"

Return and Refund Policy<\/mark><\/strong><\/p>\n\n\n\n

<\/p>\n\n\n\n

Enjoy shopping with the following return policy features: <\/p>\n\n\n\n

– You have 14<\/strong> days to return the products sold after receipt Shipping cost will be added through the returns in your customer account or by calling customer service number (01000870005<\/a>) or via email (info@dr-jo-so.com)<\/p>\n\n\n\n

– If the item have a defective, does not work properly, does not match the description of the site, is fake, or was received damaged as a result of transportation and shipment, you have the right to return it within 30<\/strong> days from the date of receipt for free, and the value of the item will be refunded to you within a maximum period of 14<\/strong> working days. <\/p>\n\n\n\n

– When returning the product, make sure that all the accessories and labels for the order are in their proper condition and that the product is in its original package in the correct condition in which it was received and that the package is closed by the factory sealed (in the case of replacement within 14 days<\/strong>) as well as the inclusions in the offers such as included gifts with the products or Exceptional accessories. If you create a password for the device that you want to retrieve, please make sure to remove it, otherwise the request will not be completed correctly for products that show manufacturing defects within 30<\/strong> days of purchase and applies if they are returned and received with all the inclusions, as well as the inclusions in the offers such as included gifts with the products or Exceptional accessories labels and packaging of the device in its receiving conditions. <\/p>\n\n\n\n

Some products cannot be returned, and they are: <\/p>\n\n\n\n

\u2022 Damaged Products (excluding transportation damage) <\/p>\n\n\n\n

\u2022 Products that are not in their original packaging <\/p>\n\n\n\n

\u2022 Products that do not include all accessories <\/p>\n\n\n\n

\u2022 Unsealed products from the following product groups <\/p>\n\n\n\n

\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 <\/mark><\/strong><\/p>\n\n\n\n

\u0627\u0633\u062a\u0645\u062a\u0639 \u0628\u0627\u0644\u062a\u0633\u0648\u0642 \u0645\u0639 \u0645\u064a\u0632\u0627\u062a \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0627\u0644\u062a\u0627\u0644\u064a\u0629<\/strong>:<\/strong> <\/p>\n\n\n\n

– \u0644\u062f\u064a\u0643 14<\/strong> \u064a\u0648\u0645\u064b\u0627 \u0644\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0645\u0628\u0627\u0639\u0629 \u0628\u0639\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 \u0648 \u0633\u064a\u062a\u0645 \u062e\u0635\u0645 \u062a\u0643\u0644\u0641\u0629 \u0627\u0644\u0634\u062d\u0646 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0645\u0631\u062a\u062c\u0639 \u0641\u064a \u062d\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0623\u0648 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0639\u0644\u0649 \u0631\u0642\u0645 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 () \u0623\u0648 \u0639\u0628\u0631 \u0627\u0644\u0625\u064a\u0645\u064a\u0644  <\/p>\n\n\n\n

– \u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u0627\u0644\u0633\u0644\u0639\u0629 \u0634\u0627\u0628\u0647\u0627 \u0639\u064a\u0628 \u0623\u0648 \u0644\u0627 \u062a\u0639\u0645\u0644 \u0628\u0635\u0648\u0631\u0629 \u0635\u062d\u064a\u062d\u0629 \u0627\u0648 \u062d\u062a\u0649 \u0644\u0627 \u062a\u0637\u0627\u0628\u0642 \u0648\u0635\u0641 \u0627\u0644\u0645\u0648\u0642\u0639 \u0623\u0648 \u0645\u0632\u064a\u0641\u0629 \u0623\u0648 \u062a\u0645 \u0627\u0633\u062a\u0644\u0627\u0645\u0647\u0627 \u062a\u0627\u0644\u0641\u0629 \u0646\u062a\u064a\u062c\u0629 \u0627\u0644\u0646\u0642\u0644 \u0648\u0627\u0644\u0634\u062d\u0646 \u060c \u064a\u0643\u0648\u0646 \u0644\u0643 \u0627\u0644\u062d\u0642 \u0641\u0649 \u0627\u0633\u062a\u0631\u062c\u0627\u0639\u0647\u0627 \u062e\u0644\u0627\u0644 30<\/strong> \u064a\u0648\u0645 \u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u0627\u0633\u062a\u0644\u0627\u0645\u0647\u0627 \u0645\u062c\u0627\u0646\u0627\u064e\u060c \u0648\u0633\u0648\u0641 \u064a\u062a\u0645 \u0631\u062f \u0642\u064a\u0645\u0629 \u0627\u0644\u0633\u0644\u0639\u0629 \u0625\u0644\u064a\u0643\u0645 \u062e\u0644\u0627\u0644 \u0645\u062f\u0629 \u0627\u0642\u0635\u0647\u0627 14<\/strong> \u064a\u0648\u0645 \u0639\u0645\u0644. <\/p>\n\n\n\n

– \u0639\u0646\u062f \u0625\u0631\u062c\u0627\u0639 \u0627\u0644\u0645\u0646\u062a\u062c, \u062a\u0623\u0643\u062f \u0645\u0646 \u0648\u062c\u0648\u062f \u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0644\u062d\u0642\u0627\u062a \u0648\u0627\u0644\u0645\u0644\u0635\u0642\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0637\u0644\u0628 \u0628\u062d\u0627\u0644\u062a\u0647\u0627 \u0627\u0644\u0633\u0644\u064a\u0645\u0629 \u0648\u0623\u0646 \u0627\u0644\u0645\u0646\u062a\u062c \u0641\u0649 \u0639\u0628\u0648\u062a\u0647 \u0627\u0644\u0627\u0635\u0644\u064a\u0629 \u0628\u062d\u0644\u062a\u0647\u0627 \u0627\u0644\u0633\u0644\u064a\u0645\u0629 \u0627\u0644\u062a\u0649 \u062a\u0645 \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 \u0628\u0647\u0627 \u0648 \u0623\u0646 \u0627\u0644\u0639\u0628\u0648\u0629 \u0645\u063a\u0644\u0642\u0629 \u0628\u063a\u0644\u0642 \u0627\u0644\u0645\u0635\u0646\u0639 (\u0641\u0649 \u062d\u0627\u0644\u0629 \u0627\u0644\u0623\u0633\u062a\u0628\u062f\u0627\u0644 \u062e\u0644\u0627\u0644 14 \u064a\u0648\u0645<\/strong> )\u0648\u0627\u064a\u0636\u0627\u064e \u0627\u0644\u0645\u0634\u062a\u0645\u0644\u0627\u062a \u0641\u0649 \u062d\u0627\u0644\u0629 \u0623\u0630\u0627 \u0643\u0627\u0646 \u0627\u0644\u0645\u0646\u062a\u062c \u0634\u0627\u0645\u0644 \u0647\u062f\u0627\u064a\u0629 \u0623\u0648 \u0645\u0644\u062d\u0642\u0627\u062a \u0623\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629. \u0625\u0630\u0627 \u0642\u0645\u062a \u0628\u0625\u0646\u0634\u0627\u0621 \u0643\u0644\u0645\u0629 \u0645\u0631\u0648\u0631 \u0644\u0644\u062c\u0647\u0627\u0632 \u0627\u0644\u0630\u0649 \u062a\u0631\u063a\u0628 \u0641\u0649 \u0625\u0633\u062a\u0631\u062c\u0627\u0639\u0647, \u0641\u064a\u0631\u062c\u0649 \u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u0625\u0632\u0627\u0644\u062a\u0647 \u0648 \u0625\u0644\u0627 \u0644\u0646 \u064a\u062a\u0645 \u0627\u0643\u0645\u0627\u0644 \u0627\u0644\u0637\u0644\u0628 \u0628\u0634\u0643\u0644 \u0635\u062d\u064a\u062d \u0648 \u0630\u0644\u0643 \u0644\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u062a\u0649 \u062a\u0638\u0647\u0631 \u0628\u0647\u0627 \u0639\u064a\u0648\u0628 \u0635\u0646\u0627\u0639\u0629 \u062e\u0644\u0627\u0644 30 \u064a\u0648\u0645<\/strong> <\/strong>\u0645\u0646 \u0627\u0644\u0634\u0631\u0627\u0621 \u0648 \u064a\u0646\u0637\u0628\u0642 \u0639\u0644\u0649 \u062d\u0627\u0644\u0629 \u0623\u0631\u062c\u0627\u0639\u0647\u0627 \u0623\u0633\u062a\u0644\u0627\u0645\u0647\u0627 \u0628\u0643\u0627\u0641\u0629 \u0627\u0644\u0645\u0634\u062a\u0645\u0644\u0627\u062a \u0648 \u0627\u0644\u0645\u0644\u0635\u0642\u0627\u062a \u0648 \u0639\u0628\u0648\u0629 \u0627\u0644\u062c\u0647\u0627\u0632 \u0628\u062d\u0644\u062a\u0647\u0627 \u0627\u0644\u0633\u0644\u064a\u0645\u0629. <\/p>\n\n\n\n

\u0628\u0639\u0636 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0631\u062c\u0627\u0639\u0647\u0627 \u0648 \u0647\u0649<\/strong>:<\/strong> <\/p>\n\n\n\n

\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u0641\u0629 (\u0628\u0627\u0633\u062a\u062b\u0646\u0627\u0621 \u062a\u0644\u0641 \u0627\u0644\u0646\u0642\u0644) <\/p>\n\n\n\n

\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u062a\u064a \u0644\u064a\u0633\u062a \u0641\u064a \u0639\u0628\u0648\u0627\u062a\u0647\u0627 \u0627\u0644\u0623\u0635\u0644\u064a\u0629 <\/p>\n\n\n\n

\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u062a\u064a \u0644\u0627 \u062a\u0634\u0645\u0644 \u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0644\u062d\u0642\u0627\u062a <\/p>\n\n\n\n

\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u063a\u064a\u0631 \u0627\u0644\u0645\u062e\u062a\u0648\u0645\u0629 \u0645\u0646 \u0645\u062c\u0645\u0648\u0639\u0627\u062a \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629 <\/p>\n\n\n\n

Cancelation & refund policy <\/h2>\n\n\n\n

CANCELLATION POLICY <\/p>\n\n\n\n

1. GENERAL <\/p>\n\n\n\n

Dr Joo<\/strong> is committed to providing exceptional service in a timely manner Unfortunately, <\/p>\n\n\n\n

when customer cancels without giving enough notice, it prevents another customer from being served. No shows and late cancellation have an impact on service quality while punishing customers who may show up earlier. For these reasons. Dr Joo<\/strong> has implemented a cancellation policy that will be strictly observed. <\/p>\n\n\n\n

2. FULL PAYMENT <\/p>\n\n\n\n

Your registration is complete when we receive your full payment. Payments can be online or in person. We do not reserve [SPECIFY] without payment. <\/p>\n\n\n\n

An online confirmation email will be sent to you at the time of registration and payment. This email serves as confirmation of your registration. <\/p>\n\n\n\n

3. CANCELLATION REQUEST <\/p>\n\n\n\n

Cancellation requests may be submitted by phone, email, online or in person. Please note that refunds will be processed in the original form of payment. If you have any questions or concerns about our cancellation policy, please contact us at (PHONE NUMBER] <\/p>\n\n\n\n

4. REFUND POLICY <\/p>\n\n\n\n

The refund request must not exceed 14 days from the date of payment. If the refund request is accepted the full paid amount will be recovered to your account in 14 working days. <\/p>\n\n\n\n

Delivery Policy<\/strong> <\/h2>\n\n\n\n

(1)<\/strong> <\/p>\n\n\n\n

Please be advised that the official business days in the Dr Joo<\/strong> from Sunday to Thursday. Fridays, Saturdays, holidays, and public holidays its holidays for all employees of Dr Joo<\/strong> and shipping companies <\/p>\n\n\n\n

Our first mission is to offer you the best online shopping experience, so we have made it easier for you to make your shipment easier because your convenience is our priority <\/p>\n\n\n\n

Dr Joo<\/strong> mainly delivers your orders through a third party to ensure the timely shipping of your order. <\/p>\n\n\n\n

The method of delivery at Dr Joo<\/strong> is to deliver within two to four days as a maximum<\/strong>, depending on your geographical area, giving you the option to choose the right time for you to deliver at any time during the day, week or even during the month. <\/p>\n\n\n\n

In the case of urgent orders, please contact our customer service and we will do our best to help you. <\/p>\n\n\n\n

We will ask for your signature on a copy of the invoice to confirm receipt of the goods. We will deliver the order to the registered address, and we consider the signature of anyone at the address as a receipt of the order. <\/p>\n\n\n\n

If there is no one at the registered address to receive your order, we will ask you to contact our customer service to agree another delivery time. The company is not able to attempt delivery more than twice. The company is not responsible for any order exceeding 7 days of the first delivery attempt. <\/p>\n\n\n\n

(2)<\/strong> <\/p>\n\n\n\n

In-stock Orders are fulfilled within 5-7 business days.<\/strong> <\/p>\n\n\n\n

Custom-made Orders are fulfilled according to individual production time which is stated on the product description page. <\/p>\n\n\n\n

Delivery cost is either<\/strong> <\/p>\n\n\n\n

Calculated at check-out depending on the product and the delivery address <\/p>\n\n\n\n

Quoted after order for special orders, and included on your order\u2019s final balance <\/p>\n\n\n\n

(3)<\/strong> <\/p>\n\n\n\n

Delivery Time<\/strong> <\/p>\n\n\n\n

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. <\/p>\n\n\n\n

Unless there are exceptional circumstances, we make every effort to fulfill your order within 5 business days<\/strong> of the date of your order. Business days mean Saturday to Friday, except holidays. <\/p>\n\n\n\n

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments. <\/p>\n\n\n\n

To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. <\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Return and Refund Policy Enjoy shopping with the following return policy features:  – You have 14 days to return the<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2058","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dr-jo-so.com\/ar\/wp-json\/wp\/v2\/pages\/2058","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dr-jo-so.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dr-jo-so.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dr-jo-so.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dr-jo-so.com\/ar\/wp-json\/wp\/v2\/comments?post=2058"}],"version-history":[{"count":2,"href":"https:\/\/dr-jo-so.com\/ar\/wp-json\/wp\/v2\/pages\/2058\/revisions"}],"predecessor-version":[{"id":3097,"href":"https:\/\/dr-jo-so.com\/ar\/wp-json\/wp\/v2\/pages\/2058\/revisions\/3097"}],"wp:attachment":[{"href":"https:\/\/dr-jo-so.com\/ar\/wp-json\/wp\/v2\/media?parent=2058"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}